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About Us
Terms & Conditions
Online Privacy
Who We Are
We are professional Philatelists and have been in business since 1980. We hold the following memberships and awards:
We specialize in the purchase and sale of quality stamps and related material.
To service our customers more effectively, Collectors Exchange is organized into two divisions; Division one features the stamps of Great Britain and the British Empire. Although we have a broad range of products available, our focus is on pre-1960 material. We also specialize in Postal History, with a particular interest in cancellations. Our stock encompasses unused and used material dating from pre-stamp, up to Queen Elizabeth II.
Division two specializes in "topical" Philatelic material; this includes stamps, miniature and souvenier sheets, covers and related items.
Ordering
We offer the following methods for purchasing our stock:
Payment
Postage, insurance and any additional fees are calculated automatically into your total when you:
Fees are as follows:
Authenticity
All items are offered as genuine (unless otherwise specified). In case of question as to the authenticity of an item, the decision of an Expertizing Service, agreeable to both the buyer and Collectors Exchange, shall be binding. Collectors Exchange primarily utilizes the services of the American Philatelic Expertizing Service (APES), or the Philatelic Foundation (PF). Buyers who wish to obtain an expert opinion must notify Collectors Exchange within 5 days, and we will extend return privileges for up to 100 days.
All items offered are subject to being sold, whether via our web site, at local meetings or at shows. Many items are one of a kind, or in extremely limited supply. You are urged to respond as quickly as possible. As the man says, "You snooze, you loose." If the item you seek is out of stock, you will be notified. We will attempt to fill your backorder/want list as expeditiously as our sources permit.
Returns
Collectors Exchange does not offer philatelic material on approval. We will not honor returns on lots more than 15 days from shipping, nor for faults noted in the item description. You may not return items that have been illustrated, due to centering, blunt or missing perforations, or other obvious flaws. Mistakes will happen and we will happily rectify such events. Your satisfaction is guaranteed.
Ownership/Advance Purchase
Collectors Exchange retains title to all items until payment has been finalized (checks confirmed, cleared) or payment made in full. Buyers known to Collectors Exchange, or those who have provided acceptable references, may have items shipped to them with invoices. All payments are due within five (5) days of receipt of invoice. Any invoice unpaid after five (5) days will be assessed a late fee of 2% per month until paid. Prompt payment is expected and will merit special credit status.
Illustrated Items
If an illustrated item has been sold, Collectors Exchange reserves the right to offer a similar item at an appropriate price. This offer submitted will be via e-mail scan, fax or mail, as deemed appropriate.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Collectors Exchange web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our web site if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How to Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (407) 620-0908, send us an e-mail via our contact page, or mail a letter to us at:
Collectors Exchange
1814A Edgewater Drive
Orlando,, FL 32804
USA
Terms & Conditions
Online Privacy
Who We Are
We are professional Philatelists and have been in business since 1980. We hold the following memberships and awards:- American Philatelic Society (Life Member)
- Canadian Stamp Dealers Association
- Florida Stamp Dealers Association
- Great Britain Collectors Club
- International Federation of Stamp Dealers
- National Stamp Dealers Association
- Royal Philatelic Society of Canada
- Stamp Dealers Association of Georgia
We specialize in the purchase and sale of quality stamps and related material.
To service our customers more effectively, Collectors Exchange is organized into two divisions; Division one features the stamps of Great Britain and the British Empire. Although we have a broad range of products available, our focus is on pre-1960 material. We also specialize in Postal History, with a particular interest in cancellations. Our stock encompasses unused and used material dating from pre-stamp, up to Queen Elizabeth II.
Division two specializes in "topical" Philatelic material; this includes stamps, miniature and souvenier sheets, covers and related items.
Ordering
We offer the following methods for purchasing our stock:
- Online
This web site has a secure online shopping cart which will allow you to purchase your item of interest. All checkout processes, including purchases, are done so via secure, military-grade encrypted connection. Once your order is placed, you will receive an e-mail confirmation as to the status of your order. Most orders are shipped within 1-2 business days.* - Fax/Mail
You may prefer to fax or mail your order. If this is the case, please add your item of interest to the online shopping cart, and proceed to check out. You will have the option to print out an order form to be faxed or mailed. Furthermore, for all fax and mail orders, please refer to the Terms and Conditions section below. - Shows & Meetings
You may request to have Collectors Exchange reserve an item for a non-refundable 15% deposit and we will bring it to a scheduled stamp show that we have arranged to attend in your area.
Payment
- All prices are calculated in US funds. (see converter if necessary)
- All prices are net and payment is to accompany order.
- Payment in US funds is preferred. However, we may accept Canadian or British funds, at prevailing rates of exchange. Please notify us first and we will provide details. We welcome payments made via PayPal, as well as most major credit cards. Checks have to clear banks prior to shipment.
- Minimum order is $20.00 US
Postage, insurance and any additional fees are calculated automatically into your total when you:
- Check out using our secure online shopping cart
- Print out the fax/mail order form
Fees are as follows:
| Range | Shipping Rates | ||
| US | Canada | W. Europe | |
| $0.00-$49.99 | $1.50 | $1.50 | $2.50 |
| $50.00-$99.99 | $2.50 | $2.50 | $3.00 |
| $99.99-$99.99 | $3.50 | $4.00 | $4.00 |
| $99.99-$99.99 | $4.75 | $5.75 | $6.75 |
| $99.99-$99.99 | $5.75 | $6.75 | $8.75 |
| $99.99-$99.99 | $7.00 | $7.75 | $10.75 |
| $99.99-$99.99 | $8.00 | $8.00 | $12.00 |
| $99.99-$99.99 | $1.00 | $1.00 | $2.00 |
Authenticity
All items are offered as genuine (unless otherwise specified). In case of question as to the authenticity of an item, the decision of an Expertizing Service, agreeable to both the buyer and Collectors Exchange, shall be binding. Collectors Exchange primarily utilizes the services of the American Philatelic Expertizing Service (APES), or the Philatelic Foundation (PF). Buyers who wish to obtain an expert opinion must notify Collectors Exchange within 5 days, and we will extend return privileges for up to 100 days.
- Buyer responsible for all costs associated with receiving a "good" certificate.
- Collectors Exchange will refund the original purchase price and costs of "bad" certificate excluding insurance, Postage and handling fees (to a maximum of $50.00). Credit will be issued to credit card or reimbursement check will be issued within 3 business days of receipt of the item and certificate, providing the item is not marked in any way or otherwise damaged.
- If the expert response is "no opinion", all expertizing expenses will be paid by the buyer.
All items offered are subject to being sold, whether via our web site, at local meetings or at shows. Many items are one of a kind, or in extremely limited supply. You are urged to respond as quickly as possible. As the man says, "You snooze, you loose." If the item you seek is out of stock, you will be notified. We will attempt to fill your backorder/want list as expeditiously as our sources permit.
Returns
Collectors Exchange does not offer philatelic material on approval. We will not honor returns on lots more than 15 days from shipping, nor for faults noted in the item description. You may not return items that have been illustrated, due to centering, blunt or missing perforations, or other obvious flaws. Mistakes will happen and we will happily rectify such events. Your satisfaction is guaranteed.
Ownership/Advance Purchase
Collectors Exchange retains title to all items until payment has been finalized (checks confirmed, cleared) or payment made in full. Buyers known to Collectors Exchange, or those who have provided acceptable references, may have items shipped to them with invoices. All payments are due within five (5) days of receipt of invoice. Any invoice unpaid after five (5) days will be assessed a late fee of 2% per month until paid. Prompt payment is expected and will merit special credit status.
Illustrated Items
If an illustrated item has been sold, Collectors Exchange reserves the right to offer a similar item at an appropriate price. This offer submitted will be via e-mail scan, fax or mail, as deemed appropriate.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Collectors Exchange web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- E-mail address
- Phone number
- Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
- Name
- Address
- Phone Number
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our web site if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How to Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (407) 620-0908, send us an e-mail via our contact page, or mail a letter to us at:
Collectors Exchange
1814A Edgewater Drive
Orlando,, FL 32804
USA
